Privacy Policy
1. Who we are
Noein Solutions Ltd is a digital delivery consultancy based in London, UK. The data controller for personal information collected through this website is Andrea Aita.
Contact: andrea.aita@noeinsolutions.com
2. What data we collect and why
We only collect personal data when you actively provide it to us. The table below summarises what we collect, how, and on what legal basis under UK GDPR.
| Data | Source | Purpose | Legal basis |
|---|---|---|---|
| Name, email address, company, message content | Contact form (processed by FormSubmit) | Responding to enquiries | Legitimate interests (Art. 6(1)(f) UK GDPR) |
| Booking details (name, email, selected time) | Calendly booking widget | Scheduling discovery calls | Pre-contractual steps (Art. 6(1)(b) UK GDPR) |
| IP address, browser type, referrer | Web server logs (nginx) | Security monitoring and debugging | Legitimate interests (Art. 6(1)(f) UK GDPR) |
3. Third-party services
We use the following third-party services that may process your data:
- FormSubmit.co — receives contact form submissions and forwards them to us by email. Your data is processed by FormSubmit in accordance with their privacy policy.
- Calendly Inc. — handles call scheduling. When you book a call, your name and email are stored by Calendly. See the Calendly Privacy Policy.
- Google Fonts — fonts are loaded from Google’s servers, which may log your IP address. See the Google Privacy Policy.
We do not sell your data to any third party, nor do we use your information for advertising.
4. How long we keep your data
Enquiry emails are kept in our email inbox for up to two years and then deleted. We do not maintain a separate database of enquiries. Calendly retains booking data per their own retention policy.
5. Your rights under UK GDPR
You have the following rights regarding your personal data:
- Right of access — you can request a copy of the data we hold about you.
- Right to rectification — you can ask us to correct inaccurate data.
- Right to erasure — you can ask us to delete your data where we have no overriding reason to retain it.
- Right to object — you can object to processing based on legitimate interests.
- Right to lodge a complaint — if you are not satisfied with how we handle your data, you can contact the Information Commissioner’s Office (ICO) at ico.org.uk.
To exercise any of these rights, email andrea.aita@noeinsolutions.com. We will respond within one month.
6. Cookies
This website does not set any cookies of its own. Third-party services embedded on this site (Calendly, Google Fonts) may set their own cookies in accordance with their respective privacy policies. You can manage cookies through your browser settings.
7. Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the “Last updated” date at the top of this page. Continued use of the site after changes constitutes acceptance of the revised policy.
8. Contact
For any questions about this privacy policy or to exercise your rights, contact:
Andrea Aita — Noein Solutions Ltd
London, UK
andrea.aita@noeinsolutions.com